Introduction

Welcome to Cleats Club! We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Notice applies to your use of the Cleats Club mobile application and any other services provided, owned, or operated by Cleats Club (collectively, the "Service"). Cleats Club values the privacy of its users and wants you to be familiar with how we collect, use, and disclose personal information from and about you.

By downloading the Cleats Club app, setting up your account, or using the Service, you are accepting the practices described in this Privacy Notice, to the extent permitted by law. Your use of the Cleats Club Service indicates your consent to the collection, use, and sharing of your personal information as described in this document.

Information We Collect

Personal Information

• Name and Contact Data: We collect your first and last name, email address, and other similar contact data when you register for an account or interact with our services.

• Profile Picture: If you choose to add a profile picture to your account, we will store and display this image as part of your user profile.

Usage Information

Usage Information helps us understand how you interact with our services and allows us to improve the functionality and user experience of our app. We collect this information in the following ways:

• Activity Data: Information about your interactions with the app, such as which features you use, the buttons you click, and the frequency and duration of your activities.

• Device and Connection Information: Details about the devices you use to access our services, including hardware models, operating system versions, mobile network information, and IP addresses.

• Location Data: If you enable location services, we may collect information about the precise location of your device. This helps us offer location-based services like local promotions or game events.

• Cookies and Similar Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information to provide a more personalised experience for you.
  

How We Use Your Information

• To Provide and Manage the Service: We use your information to operate, maintain, and provide to you the features and functionality of the Service.

• To Communicate with You: We use your information to communicate with you about Service updates, offers, and promotions that may be of interest to you, respond to your inquiries, and provide customer support.

• To Improve Our Service: We analyse usage data to understand how our Service is used and to improve the user experience.
  

How We Share Your Information

• With Service Providers: We share your information with third-party service providers that perform services on our behalf, such as hosting, data analysis, marketing, and customer service.

• Legal and Safety Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, protect the personal safety of users of the Service or the public, or protect against legal liability.

• Business Transfers: In the event of a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction.

• International Transfers: Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
  

Data Security

We employ robust security measures such as encryption, secure server storage, and regular security audits to protect your personal information. While no security system is completely impenetrable, we are committed to maintaining the safety of your personal information and continuously improving our security practices.

Your Rights

Under GDPR and other data protection laws, you have several rights, including but not limited to:

• Access, Correction, Erasure: You can ask for access to, correct, or request the deletion of your personal data.

• Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

• Data Portability: You can request the transfer of your personal data to another organisation or directly to you in a structured, commonly used, and machine-readable format.

• Object: You may object to the processing of your personal data, on grounds relating to your particular situation, at any time.

• Withdraw Consent: Where the processing of your data is based on consent, you have the right to withdraw that consent without detriment at any time.

• Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority if you feel that your rights have been infringed.
  

Data Processors

Third-Party Service Providers

We engage various third-party service providers to perform functions and provide services to us, including hosting and maintenance, error monitoring, debugging, performance monitoring, billing, customer relationship, database storage and management, and direct marketing campaigns. We share your personal data with these processors to the extent necessary for them to perform such services on our behalf. The processors are subject to contractual obligations to implement appropriate technical and organisational security measures to protect the personal data, and to process the personal data only as instructed by us.

List of Processors

To maintain transparency, we may provide a list of the primary processors we use, including their roles and locations, upon request. This information helps you understand who is processing your data and the geographical implications of such processing.

Data Protection Agreements

Our agreements with third-party processors are designed to ensure that these processors handle your personal data in a manner that meets the data protection and security standards laid out in GDPR and other relevant laws. This includes obligations around data processing transparency, security, and legal grounds for processing.

Your Rights Regarding Processors

You have the right to be informed about these third-party processors, and under certain circumstances, to object to or restrict certain types of processing. When your personal data is processed by third parties on our behalf, you retain full rights under GDPR to enforce your data protection rights directly against those processors.

Age Restriction

Use by Minors

The Cleats Club app is not intended for individuals under the age of 17. We do not knowingly collect personal data from children under 17. If we become aware that a child under 17 has provided us with personal data, we will take steps to delete such information from our files as soon as possible. If you believe that we might have any information from or about a child under the age of 17, please contact us at support@cleats.club.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy. We encourage you to review our Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: cleats@cleats.club